If you forgot your password, click "Forgot Password" on the login page and enter your email address to receive a password reset link.

After logging in, go to "Profile" from the main menu where you can edit all your personal information and save the changes.

You can contact us through:

• Create a support ticket from the dashboard
• Email: [email protected]
• Phone: +966123456789
• "Contact Us" form on the website

We are committed to responding to all support tickets within:

• Regular tickets: within 24 hours
• Urgent tickets: within 4 hours
• Critical tickets: within 1 hour

Yes, the website is available in both Arabic and English. You can change the language through the language menu at the top of the page.

To permanently delete your account, please contact our support team by creating a support ticket or email. All your data will be deleted within 30 days from the request date.

Yes, we are committed to protecting your personal data. We use the latest encryption technologies and security protocols to ensure the safety of your information. We do not share your data with third parties without your explicit consent.